We take player protection seriously. Here's how we keep it fun and safe.
Gambling should be entertaining. We operate under a UK Gambling Commission licence and take our player safety obligations very seriously. If gambling stops being fun, we have tools to help — and organisations you can turn to.
We provide a full suite of responsible gambling controls for all players. Every tool is available immediately through your account settings — no waiting, no approval needed. The UKGC requires us to make these available, and we've built them to be genuinely useful rather than box-ticking exercises.
Problem gambling can affect anyone. Common signs include gambling with money you can't afford to lose, chasing losses, lying about gambling, feeling anxious or irritable when not gambling, or borrowing money to gamble. If any of these sound familiar — for yourself or someone you know — please reach out to one of the organisations below. Contacting them is free, confidential, and can make a real difference.
Free information, support and counselling for problem gambling. National Gambling Helpline: 0808 8020 133 (24/7).
Help and support for anyone affected by gambling problems. Live chat, online resources and self-assessment tools.
Free self-exclusion scheme for all UKGC-licensed gambling sites. One registration excludes you from all participating sites.
The government body regulating gambling in the UK. Publishes information on your rights as a gambler.
Free online support service for people affected by gambling. Available internationally.
We are committed to preventing underage gambling. All new players must verify they are 18 or over before playing for real money. We use third-party age verification systems and conduct manual ID checks where automated verification is inconclusive. Any account found to belong to a person under 18 is immediately suspended, all deposits refunded, and any winnings forfeited.
We recommend using parental control software if children have access to devices used for gambling. GamCare provides guidance on protecting young people from gambling advertising and access. Please keep your login credentials secure and never share them with others.
Gambling is entertainment. We want it to stay that way for every player. If you need to talk to someone, please reach out to BeGambleAware or call the National Gambling Helpline on 0808 8020 133, available 24 hours a day, 7 days a week.
